Shipping Policy (aka “How your hoodie goes on an adventure”)
Production Time — we craft, not mass-produce
Each item is made just for you — like a tattoo, but for your wardrobe. We need 12–14 business days to embroider your piece with love, care, and probably anime energy.
(Weekends don't count, we need to touch grass too.)
Shipping Time — slow post, but it gets there
We ship worldwide — but we’re based in Europe, and so are our shipping pigeons.
Europe: 2–3 weeks
Everywhere else: 3–5 weeks
Yes, it’s slow. But no worries — it arrives. Always. Like a plot twist in a good anime.
Tracking — yes, you’ll know where your gear is
After your order ships, you’ll get a tracking number. Use your national postal service:
USPS, Canada Post, La Poste, Deutsche Post, Royal Mail, etc.
They’ll guide your hoodie like a trusty sensei.
Customs — rare, but not impossible
Some countries might ask for taxes or customs. We don’t control that, but we’re here if you need help. Just don’t ask us to bribe customs with stickers.
Haven’t received it yet?
Wait until the 5th week max. Most arrive sooner, but if not — message us. We’ll check, track, and sort it out. No ghosting, we promise.